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Tiffany Rose Maternity
Winner of the Queen's Award
2013 & 2018
Tiffany Rose Maternity
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Delivery | Returns


Returns

Returns & Exchange Information

We offer an EXTENDED RETURNS period of 30 days for orders placed during December.

We hope that you will be truly delighted with your purchase, but there may be occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

Please enclose a completed Returns Information Form, which can be found on the back of your invoice.

We will refund you any money you have paid for that item (excluding postage) by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 30 days up to the value of your purchase.

North America, Canada, Australia, NZ & Worldwide customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.
  • Customs Paperwork: Please ensure the parcel and customs paperwork are both clearly marked 'RETURNED GOODS'.

Please send your goods for return or exchange to the following address:

CUSTOMER RETURNS
Tiffany Rose
Typhoon Building
Oakcroft Road
Chessington
SURREY
KT9 1RH
United Kingdom

U.S. & International Customers: Please mark the parcel AND all customs/airway bill forms as "RETURNED GOODS / UK ORIGIN" to avoid customs charges or delays in processing your refund/exchange. Unfortunately we cannot accept returns via FEDEX.

Please retain proof of postage. All items are the customer's responsibility until received by Tiffany Rose.