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Tiffany Rose
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Delivery | Returns


Returns

Returns & Exchange Information

We hope that you will be truly delighted with your purchase, but there may be occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

Please enclose a completed Returns Information Form, which can be found on the back of your invoice.

We will refund you any money you have paid for that item (excluding postage) by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 30 days up to the value of your purchase.

North America, Canada, Australia, NZ & Worldwide customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.
  • Customs Paperwork: Please ensure the parcel and customs paperwork are both clearly marked 'RETURNED GOODS'.

  • Express Returns Service (Optional) - For ultimate convenience, book our Express Returns service and DHL International will collect your items for exchange or refund from your chosen address on a day/timeslot of YOUR choosing. We will receive your items within a just a few days and process your exchange / refund immediately. Once your item has been collected:
    • We will receive your items back within 2-3 days;
    • We will contact you to confirm receipt and that your Exchange or Refund has been processed;
    • For any items to be exchanged, the normal delivery charge will apply.
    Instead of a collection fee, there will be a small returns fee of $10 per item returned for this optional express service. For example, if you return two items, this will incur a charge of $20. The return fee will be deducted from your refund, which will be processed immediately on receipt of your parcel. You can of course return items to us using any other method of your choosing to the usual address below.

Please send your goods for return or exchange to the following address:

CUSTOMER RETURNS
Tiffany Rose
Typhoon Building
Oakcroft Road
Chessington
SURREY
KT9 1RH
United Kingdom

Please retain proof of postage. All items are the customer's responsibility until received by Tiffany Rose.


4.84 Average

2870 Reviews

Simone

The Dresses are really beautyful and comfortable for pregnant brides.There are not so many choices.The time for delivery was great,also the Service to answer my questions mostly at the same Day an very friendly.To get my money back for the returned clothes was easy an uncomplicated.Wen you are pregnant and you are searching a Dress to feel good and look beautyful - choose Tiffany Rose!

Posted 8 hours ago

Gemma Hodgson

I have 3 dresses from Tiffany arias and the quality and fit are absolutely amazing in comparison to any other maternity brand. I would highly recommend. Delivery, packaging and customer care perfect too! Thanks so much for making my bump feel beautiful xxxxx

Posted 2 days ago

Teresa O Sullivan

Excellent customer service, friendly, helpful and speedy response to queries. The dress fits beautifully, superb quality and I can't wait to wear it on my wedding day in three weeks! I will say I found the sizing a little small and had to return my dress for the next size up, might be something to be aware of. Thanks Tiffany Rose, highly highly recommended

Posted 3 days ago

Sarah Collins

After visiting a wedding dress outlet and finding absolutely nothing that fitted me I felt very down and was regretting planning my wedding to take place when I was going to be over 8months pregnant. I had seen Tiffany Rose online after a Google search and although I was initially very sceptical about buying a dress online I decided that as my wedding day was quickly approaching and I had seen a dress that I liked I would order it and at least try it on. I called the helpline to get some advice about what size to order and the lady I spoke to was very helpful. I ordered the dress I wanted and it arrived the next day which I was very impressed by. I was married on Saturday and not only did I feel comfortable all day long wearing the dress, I also felt very sexy which at 8months pregnant isn't always easy to feel. I'm so pleased I bought my dress from Tiffany Rose and I would recommend to all pregnant ladies who want to feel amazing on their special day. Thankyou very much.

Posted 4 days ago

Linda Evans

Perfect seamless transaction from start to finish Super fast postage to Australia very well packaged Absolutely Gorgeous dress ! Fits perfectly Fantastic Quality I Love it Thank you so much

Posted 5 days ago

Marion Houlet

Perfect fit, and same as shown on picture. Super easy and fast delivery. Very happy!

Posted 1 week ago

Katherine Wolfe

Ordered two navy dresses and quality is excellent. Sizing is more generous than I had hoped, and the dresses do not fit me like the models, which is disappointing. I'm hoping that I will fill the dresses out better closer to my due date. They are far too large at 24 weeks, but I did not want to size down significantly from my pre-pregnancy size for fear that the dresses would not fit by the time I needed them. I think they look matronly. Just be aware that while quality is stellar, things like linings and sleeves make them bulkier than cheaper alternatives, so you may want to consider sizing down if you are not gaining all over.

Posted 1 week ago

Janine Baloi

Dress arrived quickly. It fitted really well and looked so flattering. Material was excellent quality and looked even better than the pics on the website. I would definitely recommend x

Posted 1 week ago

Constanze Lamp

The dress is so beautiful and perfect Qualität. Tiffany Rose send very fast! I’m ve y happy. So, no Problems , No waiting !

Posted 1 week ago

Clare Pryke

My maternity wedding dress fitted perfectly and I was complimented on how lovely the dress was during the day.

Posted 1 week ago

Isabelle Midestad

Bought my weddingdress just one week before the wedding. Quick deliverance (just a few days, sweden) and the dress was amazing! I strongly recommend Tiffany Rose!

Posted 1 week ago

Ngun Fim

Dear Tiffany Rose, I couldn’t believe it was just turned up magical wedding dress 👰🏻. I am very happy to have your design for my classic wedding day. Thanks You very much. Merry Christmas and happy new year to you.

Posted 2 weeks ago

Mary Hargan

I bought one of your dresses 8 years ago and loved it. I needed something similar but the boutique I bought it in no longer exists so I ordered online. The services was excellent and of course the dress was just perfect. Will be recommending Tiffany Rose to friends.

Posted 2 weeks ago

Denise Grespan

Gute Angebotsauswahl und super-schneller Versand

Posted 2 weeks ago

Maree Reus

I purchased a Tiffany Rose dress and wore it to a wedding. The dress was just perfect, it looked exactly like it did in the photo and the fabric and design were beautiful! Even though I was 34 weeks pregnant, I felt amazing in the dress!

Posted 2 weeks ago

Ornella QUARENA

Robe confortable, conforme en tout point à la photo. Qualité appréciable - délai de livraison respecté. Je recommande vivement!

Posted 2 weeks ago

Juliane Mühlhaus

I had a great Wedding day with a fantastisch Dress from Tiffany Rose. Thank you so much!

Posted 2 weeks ago

Abigail Denton

Beautiful dress ! Exactly what I was looking for. I received many compliments and it was very comfortable. I will be ordering again in the future!

Posted 2 weeks ago

VERONICA MELILLO

Fast shipping, beautiful dress.

Posted 3 weeks ago

Carola Lubberding

Perfect fit, fast delivery and stunning quality.

Posted 3 weeks ago

Nelli Kirsch

Really fast delivery. I choose the fast express an it arrived the day after ordering. The dress fits very well and the cotton also is a good soft quality. Just the way to return something is a little bit boring. But nobody is perfect. Thanks a lot to the hole team. A wish you a glory christmas and a happy New year

Posted 3 weeks ago

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