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Tiffany Rose
15% off Spring Favourites - Shop Now

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Credit Card Security

Shopping online at Tiffany Rose is safe because we use the latest security measures to protect your details when you shop with us. We use 256-bit SSL software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your details.

After you click on the "Proceed to Checkout" button, secure pages are indicated by:

  • the web address changing from "http://" to "https://"; and
  • a "padlock" symbol (or key) in the bottom right-hand status bar of your web browser.



What's My Size?

Generally you are advised to choose your pre-pregnancy size when selecting Tiffany Rose maternity sizes.

However, for silk and chiffon special occasion wear, the most important fit is your bra size.

Please click here for more information on sizing.

If you have any queries or concerns, please email us or telephone customer services on 0844 448 0123 where we would be delighted to help.



Placing your order

There are currently three ways to pay for your order - by credit card, cheque and by gift voucher.

  • Please click on the products you wish to buy and add these to your shopping basket


  • Once you are happy with your order, click on Checkout and you will be asked to complete our Secure Order Form where we will collect your details.


  • If you are paying by credit card, please complete the Secure Order Form with your details - your order will be automatically processed and despatched.


  • If you are paying by cheque, please complete the Secure Order Form and include your Bank Sort Code and Account Number in the "Credit Card Number" box. Please make your cheque payable to "Tiffany Rose" and write on the back the Order Reference number which you will receive automatically after submitting your order.


  • If you are paying by gift voucher, please complete the Secure Order Form and include your Gift Voucher code in the "Gift Voucher Number" box.
  • Address for cheques:

    Tiffany Rose
    Typhoon Building
    Oakcroft Road
    Chessington
    SURREY
    KT9 1RH

For any queries, please contact us at: sales@tiffanyrose.com



Delivery

Please note: Our offices will close at 5.30pm on Friday April 28th for the May Day Bank Holiday and re-open on Tuesday May 2nd.
Orders placed during this time will be despatched on Tuesday May 2nd.

We offer Standard and Express delivery services to all Worldwide destinations:

UK Orders

UK (including Northern Ireland)

  • Standard Shipping - £5.00

    Your order will be shipped via either Royal Mail Recorded Delivery or Secure Courier and delivered within 2-3 working days.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

  • Express Shipping (Next Working Day) - £9.00

    Your order will be shipped via either Royal Mail Special Delivery or Securer Courier and delivered the following working day.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

  • Express Shipping (Saturday Delivery) - £12.00

    Your order will be shipped via either Royal Mail Special Delivery or Securer Courier and delivered on Saturday.
    Please place your order by 2.30pm on Friday to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.



International Orders



Republic of Ireland

  • Standard Shipping - £5.00

    Your order will be shipped via Courier and delivered within 2-3 working days.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.


  • Express Shipping - £15.00

    Your order will be shipped via Express International Courier and delivered within 1-2 working days.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.


  • Your credit card will be charged in £UK Pounds Sterling and the local currency equivalent shown on your statement will be determined by your bank's exchange rate. Alternatively please visit:



Europe

  • Standard Shipping - £5.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £15.00

    Your order will be shipped via Express International Courier and delivered within 1-3 working days. Orders placed on weekends are sent the next working day.


  • Your credit card will be charged in £UK Pounds Sterling and the local currency equivalent shown on your statement will be determined by your bank's exchange rate. Alternatively please visit:



North America

  • Standard Shipping - £10.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 2-3 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on orders over US $800.00. Any duties payable will be billed separately by our courier, DHL. Please refer to your local customs office for more information.


  • Your credit card will be charged in £UK Pounds Sterling and the local currency equivalent shown on your statement will be determined by your bank's exchange rate. Alternatively please visit:



Canada

  • Standard Shipping - £10.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 2-3 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on receipt. Any duties payable will be billed separately by our courier, DHL. Please refer to your local customs office for more information.

  • Your credit card will be charged in £UK Pounds Sterling and the local currency equivalent shown on your statement will be determined by your bank's exchange rate. Alternatively please visit:



Australia & New Zealand

  • Standard Shipping - £10.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 3-4 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on orders over AU $1,000. Any duties payable will be billed separately by our courier, DHL. Please refer to your local customs office for more information.


  • Your credit card will be charged in £UK Pounds Sterling and the local currency equivalent shown on your statement will be determined by your bank's exchange rate. Alternatively please visit:



Rest of World

  • Standard Shipping - £20.00

    Your order will be shipped via Courier and delivered within 7-10 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £40.00

    Your order will be shipped via Express International Courier and delivered within 2-4 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on receipt. Please refer to your local customs office for more information.


  • Your credit card will be charged in £UK Pounds Sterling and the local currency equivalent shown on your statement will be determined by your bank's exchange rate. Alternatively please visit:



Returns/Exchange Policy

Returns & Exchange Information

We hope that you will be truly delighted with your purchase, but there may be occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

Please enclose a completed Returns Information Form, which can be found on the back of your invoice.

We will refund you any money you have paid for that item (excluding postage) by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 30 days up to the value of your purchase.

UK customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.

EU customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.

North America, Canada, Australia, NZ & Worldwide customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.
  • Customs Paperwork: Please ensure the parcel and customs paperwork are both clearly marked 'RETURNED GOODS'.

  • Express Returns Service (Optional) - For ultimate convenience, book our Express Returns service and DHL International will collect your items for exchange or refund from your chosen address on a day/timeslot of YOUR choosing. We will receive your items within a just a few days and process your exchange / refund immediately. Once your item has been collected:
    • We will receive your items back within 2-3 days;
    • We will contact you to confirm receipt and that your Exchange or Refund has been processed;
    • For any items to be exchanged, the normal delivery charge will apply.
    Instead of a collection fee, there will be a small returns fee of $10 per item returned for this optional express service. For example, if you return two items, this will incur a charge of $20. The return fee will be deducted from your refund, which will be processed immediately on receipt of your parcel. You can of course return items to us using any other method of your choosing to the usual address below.

Please send your goods for return or exchange to the following address:

CUSTOMER RETURNS
Tiffany Rose
Typhoon Building
Oakcroft Road
Chessington
SURREY
KT9 1RH
United Kingdom

Please retain proof of postage. All items are the customer's responsibility until received by Tiffany Rose.



European Consumer Rights Directive (EU) / Consumer Contracts Regulations (UK)

By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within 14 days of the day after receipt of the order.

If you wish to cancel your order we ask you to please notify our Customer Service team quoting your name and order number:

  • by email at sales@tiffanyrose.com; or
  • by telephone on +44 20 8397 0001; or
  • by post to our Returns address (Tiffany Rose Returns, Typhoon Building, Oakcroft Road, Chessington, SURREY, KT9 1RH)

...and we will arrange for you to be refunded accordingly when we receive your return.

Where you are cancelling your order within the 14-day cooling-off period we will refund you as follows:

  • Where you are returning only part of your order, we will refund you for just those products returned to us.
  • Where you are returning your entire order, we will refund you for the products returned to us as well as the Standard Delivery charge.
  • Where we collect an item from you, we reserve the right to recover the reasonable costs of collection from you.
  • We will not refund your costs in returning the item to us, or any other services provided by us in connection with your purchase (eg. Express Delivery) unless you are returning the item to us because of an error on our part (or because it is defective) under our Returns Policy above.

4.84 Average

2526 Reviews

Laura Smith

Prompt delivery and wonderful customer service. The dress is beautiful and I feel very comfortable in it.

Posted 7 hours ago

Blanca De la Vega

Tiffany Rose were amazing and reliable. I ordered the Anastasia wedding gown with them which arrived within two days. Unfortunately, the gown was short for me given that I am very tall. When I contacted them, they were very helpful. After giving them my measurements, they sent me a custom made new dress via DHL so that I could have it for my wedding day. It fitted perfectly well and it was very comfortable. Everyone in the wedding loved the dress! Thank you very much for being so helpful. I would definitely recommend them.

Posted 2 days ago

Candy Fields

Beautiful Clothes and Wonderful, Professional Service provided. Packaged and Posted really carefully. My Favourite Designer. Thank You.

Posted 2 days ago

Pamela Simpson

The dress I had for my wedding dress was beautiful. I was really happy with how comfortable it was. The only minor issue I had with the dress was the length. It was about 2 inches to long with me wearing a kitten heel. I am approx 5 ft.5 in. Obviously, due to the detailing of the hem it would have ruined the dress if I had alterations done to it. Maybe a range for petite, regular and tall would work provide more choice.

Posted 3 days ago

Inesa Bixhi

It fits perfectly and very comfortable

Posted 3 days ago

Arlene Scott

The quality and fit of the dress was fantastic. Highly recommend this company for a maternity dress.

Posted 4 days ago

AURELIE MUNOS

Livraison rapide Produit de qualité Belle matière Vraiment ravie

Posted 5 days ago

Letitia Shippam

Very prompt delivery and well made garment

Posted 5 days ago

Madonna Ibrahim

The delivery was amazing. I was impressed at how quick the product came and the packaging was elegant and perfect. The dress arrived unwrinkled. Extremely happy with the product and it's packaging.

Posted 5 days ago

Azemira Dzanic

Ich habe im 9. Monat geheiratet, und habe so viele Komplimente für das Kleid bekommen. Dass es überhaupt so schöne Hochzeitskleider für Schwangere gibt ist der Wahnsinn. Ich hatte ein langes Julia Kleid. War sehr sehr schön :)

Posted 5 days ago

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