Delivery
We offer Standard and Express delivery services to all Worldwide destinations:
Australia & New Zealand
- Standard Shipping - AU $19.95
Your order will be shipped via FedEx International Connect (final mile carrier varies by country) and delivered within 5-7 working days. Orders placed on weekends are sent the next working day. - Express Shipping - AU $39.95
Your order will be shipped via Express International Courier and delivered within 4-5 working days. Orders placed on weekends are sent the next working day. - IMPORT DUTY / GST:
Australia - Prices shown on our Australian website include GST for orders under $1,000, so for orders under this threshold there will be no further duty/taxes to pay. The Australian Government charges local Import Duty and GST on international orders over AU $1,000. For orders over this threshold we will deduct GST at the Checkout and any Duty/GST payable will be billed separately by our couriers, DHL/FedEx. Please refer to your local customs office for more information.
New Zealand - The New Zealand government charges Import Duty and/or Sales Tax on international orders over NZ $60. Any duties payable will be billed separately by our couriers, DHL/FedEx. Please refer to your local customs office for more information. - We are GST-registered and all orders under AU $1,000 include GST which is paid by us.
- Australian Customs currently collect Import GST on shipments over AU $1,000 in value, and so orders over this threshold will be calculated Excluding GST on our checkout. The Import GST will be paid by you to our courier along with any Import Duty calculated by Australian Customs.
- More information on applying for Duty Refunds from Australian Border Force on Returned Goods: https://www.abf.gov.au/importing-exporting-and-manufacturing/exporting/duty-drawback-scheme
Many countries have a process for residents to claim duty/sales tax refunds on imports which are later returned to sender, but we would advise you to check with your local Customs department for more information on this process.
