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What You Say

"Everyone I meet says it's beautiful and asks where I got it - I've been told more than once that it's the nicest maternity dress they've ever seen!"

Julia Kelly

"I wore your Grace Dress to Gordon Ramsay's Restaurant and several people came up to me to pay compliments. I felt a million dollars, thank you!"

D. Moore

Press Reviews

"When yummy-mummy A-listers like Tess Daly, Emma Bunton and Charlotte Church need a stunning dress for the red carpet, they visit Tiffany Rose, who makes glamorous dresses for pregnant women."

You & Your Wedding Magazine

"Not many places do 'special' with quite so much style as Tiffany Rose."

Think Baby

"The dress was completely fab! Thank you so much. It went down a storm and I felt a million dollars in it. Many many many thanks INDEED."

Anna Bromilow, Tatler Magazine

Home > Help

Help

Credit Card Security
What's My Size?
Placing Your Order
Delivery
International Orders
Returns & Exchange Policy

Credit Card Security

Shopping online at Tiffany Rose is safe because we use the latest security measures to protect your details when you shop with us. We use 256-bit SSL software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your details.

After you click on the "Proceed to Checkout" button, secure pages are indicated by:

the web address changing from "http://" to "https://"; and
a "padlock" symbol (or key) in the bottom right-hand status bar of your web browser.

What's My Size?

Generally you are advised to choose your pre-pregnancy size when selecting Tiffany Rose maternity sizes.

However, for silk and chiffon special occasion wear, the most important fit is your bra size.

Please click here for more information on sizing.

If you have any queries or concerns, please email us or telephone customer services on 0844 448 0123 where we would be delighted to help.

Placing your order

There are currently three ways to pay for your order - by credit card, cheque and by gift voucher.

Please click on the products you wish to buy and add these to your shopping basket

Once you are happy with your order, click on Checkout and you will be asked to complete our Secure Order Form where we will collect your details.

If you are paying by credit card, please complete the Secure Order Form with your details - your order will be automatically processed and despatched.

If you are paying by cheque, please complete the Secure Order Form and include your Bank Sort Code and Account Number in the "Credit Card Number" box. Please make your cheque payable to "Tiffany Rose" and write on the back the Order Reference number which you will receive automatically after submitting your order.

If you are paying by gift voucher, please complete the Secure Order Form and include your Gift Voucher code in the "Gift Voucher Number" box.
Address for cheques:

Tiffany Rose
1 Sundial Court
Barnsbury Lane
Surbiton
SURREY
KT5 9RN

For any queries, please contact us at: sales@tiffanyrose.com

Delivery

We offer Standard and Express delivery services to all Worldwide destinations:

Republic of Ireland

Standard Shipping - US $10.00

Your order will be despatched via either Royal Mail International Signed For or Secure Courier and delivered within 2-3 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Express Shipping - US $25.00

Your order will be despatched via Express International Courier and delivered within 1-2 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Europe

Standard Shipping - US $10.00

Your order will be despatched via either Royal Mail International Signed For or Secure Courier and delivered within 5-7 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Express Shipping - US $25.00

Your order will be despatched via Express International Courier and delivered within 1-3 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

North America & Canada

Standard Shipping - US $10.00

Your order will be despatched via either Royal Mail International Signed For or Secure Courier and delivered within 5-7 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Express Shipping - US $25.00

Your order will be despatched via Express International Courier and delivered within 2-3 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Australia & New Zealand

Standard Shipping - US $10.00

Your order will be despatched via either Royal Mail International Signed For or Secure Courier and delivered within 5-7 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Express Shipping - US $25.00

Your order will be despatched via Express International Courier and delivered within 3-4 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Rest of World

Standard Shipping - US $30.00

Your order will be despatched via either Royal Mail International Signed For or Secure Courier and delivered within 7-10 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Express Shipping - US $65.00

Your order will be despatched via Express International Courier and delivered within 2-4 working days.
Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

Please Note that local Import Duty and/or Sales Tax may be payable on receipt. Please refer to your local customs office for more information.

Returns/Exchange Policy

Returns & Exchange Information

We hope that you will be truly delighted with your purchase, but there may be occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

Please enclosed the completed Returns Information Form, which can be found on the reverse of your invoice.

We will refund you any money you have paid for that item (excluding postage) by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 28 days up to the value of your purchase.

Please retain proof of postage - and we recommend appropriate insurance cover - as we cannot accept responsibility for any items sent by customers that are lost in transit.

EU customers

Please return your item within 14 days of receipt.

North America, Canada, Australia, NZ & Worldwide customers

Please return your item within 21 days of receipt.
For non-EU customers, please ensure the parcel and customs paperwork is clearly marked 'Returning for Refund', or 'Returning for Exchange', to avoid any delays and costs in processing your refund/exchange.

Please send your goods for return or exchange to the following address: