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Tiffany Rose
20% off Fresh Florals - Shop Now

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Credit Card Security

Shopping online at Tiffany Rose is safe because we use the latest security measures to protect your details when you shop with us. We use 256-bit SSL software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your details.

After you click on the "Proceed to Checkout" button, secure pages are indicated by:

  • the web address changing from "http://" to "https://"; and
  • a "padlock" symbol (or key) in the bottom right-hand status bar of your web browser.



What's My Size?

Generally you are advised to choose your pre-pregnancy size when selecting Tiffany Rose maternity sizes.

However, for silk and chiffon special occasion wear, the most important fit is your bra size.

Please click here for more information on sizing.

If you have any queries or concerns, please email us or telephone customer services on 0844 448 0123 where we would be delighted to help.



Placing your order

There are currently three ways to pay for your order - by credit card, cheque and by gift voucher.

  • Please click on the products you wish to buy and add these to your shopping basket


  • Once you are happy with your order, click on Checkout and you will be asked to complete our Secure Order Form where we will collect your details.


  • If you are paying by credit card, please complete the Secure Order Form with your details - your order will be automatically processed and despatched.


  • If you are paying by cheque, please complete the Secure Order Form and include your Bank Sort Code and Account Number in the "Credit Card Number" box. Please make your cheque payable to "Tiffany Rose" and write on the back the Order Reference number which you will receive automatically after submitting your order.


  • If you are paying by gift voucher, please complete the Secure Order Form and include your Gift Voucher code in the "Gift Voucher Number" box.
  • Address for cheques:

    Tiffany Rose
    Typhoon Building
    Oakcroft Road
    Chessington
    SURREY
    KT9 1RH

For any queries, please contact us at: sales@tiffanyrose.com



Delivery

We offer Standard and Express delivery services to all Worldwide destinations:

UK Orders

UK (including Northern Ireland)

  • Standard Shipping - £8.00

    Your order will be shipped via either Royal Mail Recorded Delivery or Secure Courier and delivered within 2-3 working days.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

  • Express Shipping (Next Working Day) - £15.00

    Your order will be shipped via either Royal Mail Special Delivery or Securer Courier and delivered the following working day.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.

  • Express Shipping (Saturday Delivery) - £20.00

    Your order will be shipped via either Royal Mail Special Delivery or Securer Courier and delivered on Saturday.
    Please place your order by 2.30pm on Friday to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.



International Orders



Republic of Ireland

  • Standard Shipping - £10.00

    Your order will be shipped via Courier and delivered within 2-3 working days.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 1-2 working days.
    Please place your order by 2.30pm (Mon-Fri) to ensure it is despatched the same day, otherwise it may leave the following working day. Orders placed on weekends are sent the next working day.




Europe

  • Standard Shipping - £10.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 1-3 working days. Orders placed on weekends are sent the next working day.




North America

  • Standard Shipping - £10.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 2-3 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on orders over US $800.00. Any duties payable will be billed separately by our courier, DHL. Please refer to your local customs office for more information.




Canada

  • Standard Shipping - £10.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 2-3 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on receipt. Any duties payable will be billed separately by our courier, DHL. Please refer to your local customs office for more information.



Australia & New Zealand

  • Standard Shipping - £10.00

    Your order will be shipped via Secure Courier and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £25.00

    Your order will be shipped via Express International Courier and delivered within 3-4 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on orders over AU $1,000. Any duties payable will be billed separately by our courier, DHL. Please refer to your local customs office for more information.




Rest of World

  • Standard Shipping - £30.00

    Your order will be shipped via Courier and delivered within 7-10 working days. Orders placed on weekends are sent the next working day.


  • Express Shipping - £65.00

    Your order will be shipped via Express International Courier and delivered within 2-4 working days. Orders placed on weekends are sent the next working day.


  • IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on receipt. Please refer to your local customs office for more information.




Returns/Exchange Policy

Returns & Exchange Information

We hope that you will be truly delighted with your purchase, but there may be occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

Please enclose a completed Returns Information Form, which can be found on the back of your invoice.

We will refund you any money you have paid for that item (excluding postage) by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 30 days up to the value of your purchase.

UK customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.

EU customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.

North America, Canada, Australia, NZ & Worldwide customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.
  • Customs Paperwork: Please ensure the parcel and customs paperwork are both clearly marked 'RETURNED GOODS'.

  • Express Returns Service (Optional) - For ultimate convenience, book our Express Returns service and DHL International will collect your items for exchange or refund from your chosen address on a day/timeslot of YOUR choosing. We will receive your items within a just a few days and process your exchange / refund immediately. Once your item has been collected:
    • We will receive your items back within 2-3 days;
    • We will contact you to confirm receipt and that your Exchange or Refund has been processed;
    • For any items to be exchanged, the normal delivery charge will apply.
    Instead of a collection fee, there will be a small returns fee of $10 per item returned for this optional express service. For example, if you return two items, this will incur a charge of $20. The return fee will be deducted from your refund, which will be processed immediately on receipt of your parcel. You can of course return items to us using any other method of your choosing to the usual address below.

Please send your goods for return or exchange to the following address:

CUSTOMER RETURNS
Tiffany Rose
Typhoon Building
Oakcroft Road
Chessington
SURREY
KT9 1RH
United Kingdom

Please retain proof of postage. All items are the customer's responsibility until received by Tiffany Rose.



European Consumer Rights Directive (EU) / Consumer Contracts Regulations (UK)

By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within 14 days of the day after receipt of the order.

If you wish to cancel your order we ask you to please notify our Customer Service team quoting your name and order number:

  • by email at sales@tiffanyrose.com; or
  • by telephone on +44 20 8397 0001; or
  • by post to our Returns address (Tiffany Rose Returns, Typhoon Building, Oakcroft Road, Chessington, SURREY, KT9 1RH)

...and we will arrange for you to be refunded accordingly when we receive your return.

Where you are cancelling your order within the 14-day cooling-off period we will refund you as follows:

  • Where you are returning only part of your order, we will refund you for just those products returned to us.
  • Where you are returning your entire order, we will refund you for the products returned to us as well as the Standard Delivery charge.
  • Where we collect an item from you, we reserve the right to recover the reasonable costs of collection from you.
  • We will not refund your costs in returning the item to us, or any other services provided by us in connection with your purchase (eg. Express Delivery) unless you are returning the item to us because of an error on our part (or because it is defective) under our Returns Policy above.

4.84 Average

2476 Reviews

Susan Stroyd

Extremely happy with my purchase, bought to wear at a wedding in June, cannot wait to wear it.

Posted 5 hours ago

Zuzana Valentova

Nice dresses. Very good customer service. The only down side is that returns aren't free otherwise would have given 5 ⭐️

Posted 5 hours ago

Karolina Formanova

Very fast delivery and excellent communication and return policy. I have no worries ordering more dresses to choose from and return those I do not want.

Posted 11 hours ago

Anne Gan

Da mein Bruder heiratet brauchte ich dringend ein schönes Kleid in welchem ich auch mit Babybauch toll aussehen wollte. Die Bilder auf der Tiffany Rose Seite haben nicht zu viel versprochen! Es ist wunderschön, fühlt sich toll and und fällt gut! Geliefert wurde es innerhalb von 2 Tagen in einer schönen Box mit Seidenpapier, also genau so wie es sich jede Frau wünscht :) ich habe mir nachträglich noch 2 der Seidenbänder bestellt. Mal sehen welches ich dann nehme. Auch die kamen super schnell. Ich hätte sie mir zwar etwas schmaler gewünscht, aber das ist nur mein Empfinden und auf den Bildern waren sie auch so abgebildet wie geliefert.

Posted 2 days ago

Kerstin Draut

I did love the dress and was also pleased with the fast and transparent delivery process. Unfortunately my dress must have been a Return as it was smelling strongly like sweat. That obviously made my experience a lot less endearing. I had to pay for getting it dry cleaned but now I can enjoy it on my big day.

Posted 2 days ago

Joanne Birdsall

Really lovely dresses, Veronica comfortable and easy to wear. The only issue I've had is that the double layer ones are difficult to iron.

Posted 3 days ago

Lisa Schweizer

Fast reaction on inquiries, good delivery, beautiful dresses as expected, reliable return policy.

Posted 3 days ago

Kimberley Glaze

Really pleased with the speedy delivery on my wedding dress and very straight forward. The quality of the dress is amazing, not something I would usually go for, looks even better on :) very pleased

Posted 3 days ago

Cheryl Williamson

The dress was just as pictured/described, of good quality, and very comfortable :)

Posted 5 days ago

Kayleigh Mccormack

I ordered two dresses that both arrived within 2 days. Great quality and fit. Really fast refund when returning the dress I didn't want. Perfect.

Posted 6 days ago

Danielle Grapne

I ordered two dresses to choose from and totally missed out on the fact that I had the return the dress for a refund within 14 days, not 30 days as I read. I contacted you and told you my mistake and that I wanted to keep one of them as my wedding dress and you told me that you would arrange for the refund as I returned the dress. And the delivery, SO FAST! I had the dress the next day and its beautiful. Very good customer service and I will happily tell everyone I know about you! Thank you for making my day!

Posted 6 days ago

Pavol Skocovsky

Thanks Tiffany Rose, the dress is beautiful and super comfy, price's awesome, delivery fast :) everything just fine!

Posted 6 days ago

Justine GAHERY

J'ai reçu ma robe et mon manteau il y a deux jours et je suis ravie. Le tissus est vraiment de très bonne qualité.

Posted 6 days ago

Kelly

thank you for helping me pick the correct size, shopping online is so hard, ESPECIALLY when pregnant and shopping for the perfect wedding gown. It was gorgeous, and I received SO many compliments on the Chloe long gown.

Posted 1 week ago

Martina Rucka

Overall, I was very satisfied with the order of my wedding gown. People loved my dress. I am 8 months pregnant and with the help of the customer service I have chosen the right size. The dress was beautiful, good quality material, very comfortable and suited me perfectly. It was delivered nicely packed with a spare bag in case I would like to exchange it. I let it iron out before the wedding but it was to be expected. I chose the DHL service and it worked as advertised. I would recommend Tiffany Rose to my friends and family.

Posted 1 week ago

Tracy Mervyn

Absolutely love this dress! It is comfortable & perfect fit, with room to grow. I ordered it at 5 months pregnant and I'm hoping it will still fit at 8 months when I get married. It should as there is lots of room & stretch. Such comfortable material, nice and light. Just know that for shipping to a Canada you do have to pay customs & duty.

Posted 1 week ago

Heather Pierce

For both a wedding and work function I recently attended, I had to order a few different options for size and style. Everything arrived in record time - I even had tracking numbers a few hours after ordering! All the dresses are beautiful, and are made with much better workmanship than any other maternity dresses I've seen. I loved wearing them, and received so many compliments on both dresses that I'll consider having them tailored after my pregnancies. Also returns of the sizes that didn't fit also went smoothly, and I was credited immediately upon the parcel's arrival.

Posted 1 week ago

Romana Lakinger

Beautiful dress. Wonderful quality.. Very comfortable. Have worn it not just my wedding day, but also on a ball. I got the dress delivered within 24 hours! And I don't live in the U.K. Very impressed.

Posted 1 week ago

Bridie Iveson

Excellent service and a top quality product.

Posted 1 week ago

Karolina Brodowska

The dress is perfect! Had to exchange due to the wrong size but entire exchange process was prompt and convenient. Beautiful fabric and finishings. Will definitely recommend!

Posted 1 week ago

Kim Jones

Apart from the excellent customer service both online and in speedy international delivery; the dresses are really lovely. Well made, great fit and quality soft stretchy fabrics that move with you either as maternity or nursing dresses. Well done Tiffany Rose, I will be recommending you to friends!

Posted 1 week ago

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