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Tiffany Rose
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Delivery | Returns


Returns

Returns & Exchange Information

We hope that you will be truly delighted with your purchase, but there may be occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

Please enclose a completed Returns Information Form, which can be found on the back of your invoice.

We will refund you any money you have paid for that item (excluding postage) by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 30 days up to the value of your purchase.

North America, Canada, Australia, NZ & Worldwide customers

  • Exchanges: Please return your item within 30 days of receipt.
  • Refunds: Please return your item within 14 days of receipt.
  • Customs Paperwork: Please ensure the parcel and customs paperwork are both clearly marked 'RETURNED GOODS'.

  • Express Returns Service (Optional) - For ultimate convenience, book our Express Returns service and DHL International will collect your items for exchange or refund from your chosen address on a day/timeslot of YOUR choosing. We will receive your items within a just a few days and process your exchange / refund immediately. Once your item has been collected:
    • We will receive your items back within 2-3 days;
    • We will contact you to confirm receipt and that your Exchange or Refund has been processed;
    • For any items to be exchanged, the normal delivery charge will apply.
    Instead of a collection fee, there will be a small returns fee of $10 per item returned for this optional express service. For example, if you return two items, this will incur a charge of $20. The return fee will be deducted from your refund, which will be processed immediately on receipt of your parcel. You can of course return items to us using any other method of your choosing to the usual address below.

Please send your goods for return or exchange to the following address:

CUSTOMER RETURNS
Tiffany Rose
Typhoon Building
Oakcroft Road
Chessington
SURREY
KT9 1RH
United Kingdom

Please retain proof of postage. All items are the customer's responsibility until received by Tiffany Rose.


4.84 Average

2669 Reviews

Maor Schöll

Quick delivery and a beautiful dress.

Posted 5 hours ago

Andrea Tagalakis

I was very happy and received lots of compliments on the dress. I wore it to a family wedding and I felt fantastic. Very soft and it hugged all the right places.

Posted 2 days ago

Natalie Paluch

The quality of the dresses are amazing (I have two so far) .. perfect fit for both.. the dresses arrived in less than a week both times (I'm in New Zealand) couldn't be happier.

Posted 4 days ago

Natalia Wiik

The dress was beautiful. I ordered in my pre-pregnancy size and I was 7 months pregnant at my wedding. The only thing was that the dress was very tight around the chest. Around the belly and hips there was still lots of space. The delivery was quick and easy. Overall very good value for money. I would absolutely recommend to other expecting moms who are getting married.

Posted 6 days ago

Anna Lunn

Hello, I just wanted to thank you so much for the beautiful dress. I can't believe how quickly it arrived here in the Netherlands and how beautifully packaged it was. I will certainly be recommending you to friends, colleagues and family, as I am so impressed by the excellent quality of both your products and customer service. Thank you!

Posted 6 days ago

Caroline Mwaniki

I wore this dress to a 70s themed party. It was the perfect outfit to feed my newborn, dress the theme and look stylish.

Posted 6 days ago

Kendra Marshall

My dress is simply gorgeous! And comfortable too! Thank you for making my look and FEEL beautiful when, sometimes 8 months pregnant in the summer, that isn't always the case. :)

Posted 1 week ago

Monica Gamboa

I ordered the Chloe Lace Gown for my wedding dress. I'm 5'2 and my pre-pregnancy size was a 6 and at the time of ordering my bust size showed I should order an 8 but my wedding was in 12 weeks so I thought I should order a 10! Well thankfully the Sales Team was AMAZINGLY helpful and quick to respond. They asked for specific measurements and I confidently ordered a 10 on Tuesday and my dress arrived on Friday! Upon arrival the dress was a bit big, but now that it's 6 weeks until my wedding day it's starting to fit perfectly! The material is breathable and the dress is very comfortable. Having to wear/find a maternity dress was my biggest concern for our wedding day but now I'm looking forward to it! I will definitely order again from Tiffany Rose.

Posted 1 week ago

Patricia Conlen

Loved the dress, fit perfectly besides having to get the length hemmed.

Posted 1 week ago

Carmen Camacho

Beautiful dress, the quality of the dress, the packaging and all the details is fantastic. I contacted Customers Services to ask for a change of size and they were great and very helpful too. Couldn't be happier with my purchase. Thanks!

Posted 1 week ago

Sara Burghoff

I bought a nice dress which looked really good on me. Shipping was quick amd returning the other dress which was too big was not problematic as well.

Posted 1 week ago

Judith Parkins

Very good quality dress, beautifully packaged and delivered quickly.

Posted 1 week ago

SANDRA SUKYTE

I found a model I like in Pinterest from there a website, tried luck- ordered it and got in few days. I can not believe that everything went so smoothly, without any interuptions or etc. Let's see what the reaction to dress will during the wedding day... Waiting impatiently :)

Posted 1 week ago

Laura Smith

The dress was beautiful and everyone was extremely complementary about it. I was 37 weeks pregnant at my brothers wedding and despite feeling huge at the time the dress was so comfortable and flattering. The delivery was very quick and the customer service even better.

Posted 1 week ago

Sophie Rehberg

I ordered a dress in two sizes and had them in Germany within four days. I sent the one back that was too big and got the refund quickly and correctly. No fuss, great service and a lovely dress that made me feel pretty eventhough I was big and bulky! Fully recommended!

Posted 1 week ago

Parisa Ghanbari

Beautiful dress; wore it to a wedding and received several compliments. Reasonably priced and fast delivery service.

Posted 1 week ago

Joanna Rytwinska

Super flexible and kind service. Great quality of the dresses, I'm very happy!

Posted 1 week ago

Alice Hobday

Quick delivery and beautifully packaged, I bought two dresses which were perfect for a summer wedding weekend and after a long time searching and fretting! Would definitely recommend.

Posted 1 week ago

Kajsa Forslund

Excellent support from customer support! And very pleased with the dress I bought!

Posted 1 week ago

Judy Rexroth

I ordered 6 dresses since we do not have a store in CA. The return was easy. The material of all the dresses I tried was flattering. Tiffany Rose was the only place I could find a reasonable maternity wedding Dress. I loved my dress and would recommend this company to anyone in the need of a beautiful flattering maternity dress.

Posted 1 week ago

Lea Borrusch

Kleid wurde sehr schnell geliefert und hat total überzeugt! Total schöner stoff und die spitze sieht einfach nur schön aus. Einfach nur zu empfehlen

Posted 1 week ago

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